About Vertex Solutions
Who We Are
Vertex Solutions is your trusted partner in simplifying technology and maximizing your organization's performance. Founded by a dedicated team of IT professionals with proven experience across support services, network infrastructure, cloud architecture, cybersecurity, and systems implementation, we offer fresh, agile solutions built on real-world experiences.
We're not just here to fix problems; We're here to prevent them. By understanding your operations and goals, we design smart and scalable solutions that empower your team to focus on what they do best. Whether you're looking to modernize your systems, strengthen your digital defenses, or expand your capabilities, we help you navigate the tech landscape with clarity and confidence.
Our Mission
At Vertex Solutions, our mission is to remove the burden of IT complexity so organizations can operate efficiently, securely, and effectively. We believe technology should work for you, not against you, and we're committed to delivering forward-thinking, dependable services that evolve with your mission and goals.
We are driven by a simple principle: when your systems run smoothly, your organization can thrive. That's why we combine technical expertise with a people-first approach, providing not just support, but partnership you can rely on. We do best when you do your best.
Meet the Team
Austin Augard
IT Manager
With a strong foundation in IT and a passion for problem-solving, Austin brings technical expertise and a proactive mindset to every project.
From system troubleshooting and infrastructure management to end-user support and network security, they ensure smooth, reliable operations across the board.
Chelsea Bouché
Web Developer
Chelsea blends clean design with user-centered development to deliver fast, responsive websites that reflect your brand and goals.
With a background in Web Development and a sharp eye for detail, she ensures every site is functional, scalable, and visually polished across all devices.
Zahir Cabral
Cybersecurity Expert
Zahir is a cybersecurity expert with years of experience helping organizations protect their systems and data. He specializes in identifying security risks, and preventing cyber threats.
Zahir also works closely with organizations to build strong security practices and respond quickly to any issues that arise.
Joe Karli
Network Operations Manager
Supporting the networking team and an emphasis on communication and collaboration are the major contributions that Joe is known for.
Organizing assets for maximum responsiveness is his top priority, while consistently innovating new network solutions for the most efficient network operations.
Elian Ramirez
Help Desk Support
Elian is a Help Desk Support agent who helps people solve technical issues with their computers, software, and other devices.
He's skilled at explaining tech in terms that are easily understandable, ensuring that users feel supported and confident.